Shipping policy

We are unable to cancel or modify your order after it is placed. If you have any questions, please email us prior to placing your order. 

Most orders ship same (business) day or within 24 (business) hours unless noted on the product page. Occasionally some items need to be ordered directly from the manufacturer and may incur additional handling time. 

Orders must be placed by 2pm EST to be added to that day's shipments, and we give no guarantee that it will go out the same day the order is placed. 

NEXT DAY SHIPPING OPTIONS: Please be advised that UPS does not deliver our Next Day Air packages on Saturday. Orders must be placed before NOON on Thursday for Next Day Air to ensure arrival before the weekend.

Questions? Email us! support@ductlessdepot.com